Terms & Services

1. About Our Website

This website is operated by Rakhi Mirror Design. We provide glass, mirror and related products and services through our online platform.

Throughout these terms, the words "we", "us" and "our" refer to our business, while "you" refers to the customer or visitor using our website.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not interfere with the operation or security of the website.

You must not:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorized access to our systems.
• Copy or reproduce website content without permission.
• Interfere with the website's functionality or security.
• Submit false or misleading information.

3. Products & Services

We make reasonable efforts to ensure that product descriptions, images, measurements, specifications and prices displayed on our website are accurate.

However, slight differences in colour, appearance, texture or finish may occur depending on your screen, lighting conditions, materials and manufacturing processes.

We reserve the right to correct errors, update product information or modify product availability at any time.

4. Custom Products & Designs

Certain products may be made according to customer-provided measurements, specifications or design requirements.

Customers are responsible for providing accurate information required for custom orders.

Once a custom order has entered production, changes or cancellations may not be possible.

5. Pricing & Payments

All prices displayed on our website are subject to change without prior notice.

Orders must be paid using the payment methods made available through our website or agreed upon with our team.

We reserve the right to refuse or cancel an order where there is an obvious pricing error, payment issue or suspected fraudulent transaction.

6. Orders & Confirmation

Placing an order on our website does not necessarily mean that the order has been accepted.

An order is considered accepted once we confirm it through the applicable order confirmation process.

We may contact you if additional information is required before processing your order.

7. Delivery & Shipping

Delivery timelines may vary depending on product availability, customization, location, shipping partner and other circumstances.

Estimated delivery dates are provided for guidance and may not always be guaranteed.

Please refer to our Shipping Policy for detailed information regarding shipping, delivery and related charges.

8. Returns, Exchanges & Cancellations

Returns, exchanges and cancellations are subject to our applicable return and cancellation policies.

Custom-made products may have different return or cancellation conditions because they are produced according to customer specifications.

Please review our applicable policies before placing an order.

9. Intellectual Property

All website content, including text, graphics, photographs, logos, designs, product images and other materials, belongs to us or our respective content providers unless otherwise stated.

You may not reproduce, distribute, modify or commercially use our content without prior written permission.

10. Third-Party Services & Links

Our website may use third-party services such as payment providers, shipping partners, analytics services or other technology providers.

We are not responsible for the policies, availability or practices of independent third-party websites and services.

11. Limitation of Liability

To the extent permitted by applicable law, we shall not be responsible for losses or damages arising from circumstances beyond our reasonable control, including website interruptions, delays caused by third parties or unforeseen events.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will become effective when the updated terms are published on this page.

Your continued use of our website after changes are published means that you accept the updated terms.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted according to the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts as applicable.